Upcoming Q3 2025 Training
Upcoming Q3 2025 Training
Be sure to register for insights into how we support you with these training sessions in October 2025.
Be sure to register for insights into how we support you with these training sessions in October 2025.
Dive into Our Cigna Supplemental Benefits Product Portfolio
Our CSB portfolio offers Medicare Supplements and a wide range of supplemental health and life products that can help protect against out-of-pocket expenses when diagnosed with cancer, in critical events such as heart attacks, or when hospitalized due to an unforeseen accident. Join us to discover how to take your sales strategy to the next level.
Thursday, October 2
10 a.m. – 11 a.m. ET
Thursday, October 16
4 p.m. – 5 p.m. ET
Compliance – A Deep Dive: Minimizing Complaints & Grievances
Stay on top of rules changes and shifts in enforcement. It's the perfect time to learn best practices and prepare for another compliant and competitive selling season.
Monday, October 6
4 p.m. – 5 p.m. ET
Meet ARC for MA and PDP Brokers
Get ready to meet the fantastic ARC (Agent Resource Center) team! As part of our HealthSpring rebrand, CARL (Cigna Agent Resource Line) has officially changed its name to ARC. Join us for an engaging session to discover how this incredible team supports our agents and brokers and will continue to do so during AEP.
We’ll cover what ARC offers, answer your common questions, and emphasize our continued commitment to supporting brokers as a top priority. We look forward to sharing this valuable information with you!
Monday, October 6
12 p.m. – 12:30 p.m. ET
Cross-Selling Hospital Indemnity with MAPD
Join our training class on cross-selling and bundling Cigna’s new Choice Hospital Indemnity plan with Medicare Advantage plans. Learn practical strategies to enhance coverage options, address client needs, and increase sales.
Tuesday, October 7
10 a.m. – 11 a.m. ET
Thursday, October 9
4 p.m. – 5 p.m. ET
How to position our Flexible Choice Dental, Vision & Hearing plan
Frequently, customers may have medical coverage that does not offer dental, vision, and hearing benefits. Join our session to discover how our “all in one” plan can pair well with any medical plan to help provide complete coverage.
Tuesday, October 7
4 p.m. – 5 p.m. ET
Tuesday, October 14
10 a.m. – 11 a.m. ET
Time Smart Strategies for Maximum AEP Impact
Are you working harder during AEP...but not necessarily smarter? What if just a few strategic shifts could free up some time and boost your results? Join us for an interactive session to help you gain some actionable insights to work with more focus, less burnout and greater impact.
Wednesday, October 8
9 a.m. – 10 a.m. ET
How Cigna Healthcare Choice Accident works (CSB)
Get to know Cigna Choice Accident policies better. Gain insights into its comprehensive accident coverage, key benefits, and eligibility criteria. Learn how Cigna Choice Accident supplements existing policies by covering unexpected costs, providing peace of mind to clients, and enhancing your expertise in insurance solutions.
Thursday, October 9
10 a.m. – 11 a.m. ET
Tuesday, October 14
4 p.m. – 5 p.m. ET
Thursday, October 16
10 a.m. – 11 a.m. ET
Who we are - HealthSpring value proposition
This fast-paced session covers the new brand identity and our refreshed value proposition, giving you the tools to confidently present HealthSpring to customers and use the new identity to build trust and grow sales.
Thursday, October 9
4 p.m. – 5 p.m. ET
Tuesday, October 14
9 a.m. – 10 a.m. ET
Let's Write an AEP Elevator Speech
Power up your AEP season with HealthSpring! This training guides brokers in crafting powerful elevator speeches using a simple framework. Learn how to confidently introduce yourself, highlight HealthSprings' value, and spark interest in seconds—equipping you to connect, engage, and succeed with every prospect you meet.
Friday, October 10
10 a.m. – 11 a.m. ET
Ordering Sales Materials for CSB Brokers
Custompoint is now Storefront! Discover how this new upgrade empowers Cigna Supplemental Benefits brokers and agents to order stunning sales and marketing materials easily! This class showcases key features, improved navigation, time-saving tools, and tips to streamline your workflow. Join and experience the elevated customer experience. Don’t miss out!
Tuesday, October 21
10 a.m. – 11 a.m. ET
Thursday, October 23
4 p.m. – 5 p.m. ET
How to Submit Cigna Supplemental Benefit (CSB) Product Applications on ExpressApp
Learn how to use Cigna Supplemental Benefit’s online enrollment tool, ExpressApp. This informative training will prepare you to conduct enrollments virtually and in person.
Tuesday, October 21
4 p.m. – 5 p.m. ET
Thursday, October 23
10 a.m. – 11 a.m. ET